Kathy was a joy to work with on the sale of my home - she's very knowledgeable with years of experience and came highly recommended by a friend who she had recently worked with. She visited several times in the months before to help provide guidance and tips about getting the house ready for sale, including suggesting a couple of small modifications that made the house more marketable. When it came time to list the house, Kathy devised and executed a fantastic marketing plan that resulted in numerous offers above ask within the first couple of days. She did a great job sifting through the offers, and helping me decide which was the best to take, and then worked diligently through the close process to ensure everything went smoothly. She was super professional, but also very kind and understanding as I let go of a home I had lived in for 25 years. I highly recommend working with Kathy for any real estate needs! MaryAnn Fitzsimmons

Kathy was extremely easy to work with in selling 165 acres of our farm recently. It was a challenging listing, but she was able to connect us with buyers who I trust will be excellent stewards of the property. She was very professional and patient in her approach to the sale, for which we are grateful. Would definitely recommend. Timothy Bowles

It was a very long haul, finding a house, and whenever I saw a listing that might interest me Kathy was quick to get us in to see the house. She was also very patient getting us through the paperwork. She is communicative, charming and easy to work with Cindy Cole

We had a great experience working with Sotheby’s international realty. Kathleen Pupa was always available for any questions. Her warm demeanor and professionalism speaks volumes. If we were ever to return back home, we would definitely reach out to Kathleen Pupa and Sotheby’s. Thank you. Krishna Balsara

Kathy was helpful and patient with us during our very long search for our home. She was flexible, always available, and willing to travel across multiple states to take us to see homes. She did not pressure us and respected our wishes. We are so appreciative of her and love our house she helped us close on. Adam and Maggie

Kathy was such a great resource and dedicated professional for us during our house hunting experience. She reached out daily via texts, emails, or phonecalls and was always very receptive to showing any and all properties that we asked about. Once we bid on our dream house, she walked us through the whole process from P&S agreement, to home inspection, and everything in between. She tenaciously followed up on the home inspection recommendations and really made us feel as thought she was truly there for us. I highly recommended Kathy to anyone interested buying (or selling) a home. Thank you. Susan C. susancartier

Kathy made the selling of our father's home seamless. She is knowledgeable in the requirements of both the state and town the home was in. Additionally, she was understanding of our personal situation which included selling a home in an estate that involved siblings. She was referred to us by family members who had helped sell and buy their next home. I am currently working with her to find my next home and will sell through her again. Update: Kathy helped me find and secure my new home! As with my selling experience, she was professional and knowledgeable and supportive of my quirks. Most important she was patient and tolerant of my, as I call it, 'using Zillow like a hypochondriac uses Web MD'. ;) Would confidently refer her to friends and family! wdwmom

Kathy was a pleasure to work with. She was responsive, flexible, patient, and would represent us when we couldn’t be there. She also knew the communities that we were interested in. We highly recommend Kathy. johnaravenna

People may think all real estate agents are the same-trust me that is NOT the case. We knew immediately we made the right choice when we signed with Kathy Pupa to sell our home. From day one we could tell she was a highly motivated and knowledgeable agent, who was up to date on the current market situation. She stands true to her word and follows through. She always kept us informed, and was always prompt in returning our phone calls. We've worked with other agents in the past who didn't follow through, so we were greatly impressed with Kathy's integrity. She priced our home accurately, and sold it quicker than we expected in this tumultuous market, without having to reduce the price. Kathy Pupa is an extremely professional and diligent agent. It is obvious to us that she loves her job, and that is a key element when you look for someone to assist you in selling or buying a home. We wouldn't hesitate for one second in recommending Kathy for anyone's real estate needs. liberty0109

We were fortunate to have Kathy Pupa assist us in the purchase of a home in Norwich, CT. Kathy was extremely professional and efficient as she helped us throughout the process. We would happily recommend Kathy to others seeking to sell or purchase a home. Rosemarie & Ralph Whiting, Norwich , CT. user897926

Kathy worked tirelessly to insure the homes looked at provided safety addressing building codes, community amenities, monetary worth, and sustainability. She is a valuable member of your organization. Thanks Kathy! Linda Pershaec

Kathy helped me find my dream home in a tough market. We saw a lot of houses at the peak of the market from April to June 2021 and made several offers that were not accepted ... thank goodness because I finally found the one. I appreciated how she changed our approach when we didn't get a property, using what we learned from one experience to make a better offer at the next one. She was also a great advocate for me and made sure my questions and concerns were answered in a timely way. Her directness, non-nonsense demeanor, and honesty gave me a lot of confidence and at the same time, she got excited about properties that we both liked. Since I was looking by myself, it was nice to have an enthusiastic partner. She never pushed me to try and like a place that I didn't and was amazingly patient after a lot of viewings! She was prompt, wrote offers quickly, a great communicator, was friendly with the sellers' agents (which helped us get more nuanced information), and when we found the house I finally bought, we both realized how perfect it was and she gave me excellent counsel on how to make the winning offer. Mine was one of nine offers (including an all cash!) and I got it. There is no question that I will reach out to Kathy again when I am ready to look for my next property and I would highly recommend her to anyone. zuser20160812070710709

Kathy helped us sell our house and get into a new house that is perfect for us. Was great at getting our house sold and then took us to any house we asked about and recommended others we hadn’t seen yet. Was helpful and responsive throughout the whole process. Highly recommend! RyanHood3

My husband and I have now worked with Kathy twice. She has helped us both buy and sell a house and we have been very lucky to have found her. She was so helpful throughout both experiences in making sure that everything went smoothly from start to finish (even AFTER closing when we realized a few items were left behind!). She was very knowledgeable about the area, which we were new to, and was able to give us recommendations for everything from plumbers to restaurants. We would absolutely recommend working with Kathy. zuser20160929125926718

If you're thinking about buying a home strongly recommend Kathy she knows the area, is readily available at all hours which was nice for an active duty servicemember to work with, and makes you feel like a priority. TomPiscopo

Very knowledgeable, positive, and a delight to work with as explored buying property. We shifted from building to buying and Kathy's assistance was invaluable throughout the process. suegabrielse

Kathy was such a great resource and dedicated professional for us during our house hunting experience. She reached out daily via texts, emails, or phonecalls and was always very receptive to showing any and all properties that we asked about. Once we bid on our dream house, she walked us through the whole process from P&S agreement, to home inspection, and everything in between. She tenaciously followed up on the home inspection recommendations and really made us feel as thought she was truly there for us. I highly recommended Kathy to anyone interested buying (or selling) a home. Thank you. Susan C. susancartier

We found a home we knew we wanted. Immediately it had multiple offers. With Kathy’s hard work and our scrambling like mad- from home sale to accepting our offer took place in 48 hours. That’s the kind of realtor Kathy is! DianePeske

Kathy was a pleasure to work with. She was responsive, flexible, patient, and would represent us when we couldn’t be there. She also knew the communities that we were interested in. We highly recommend Kathy. John R

Kathy was an incredible help with our relocation to Mystic. She shared her knowledge of the area with us. She was incredibly prompt with calls, texts and emails. We will definitely hire her again if we ever move but we don't think we will any time soon because she helped us find a perfect home. egburkes

Kathy was fantastic! She was very thorough and detailed in how she handled my listing and communicated throughout the sale. She is very personable and totally understood my needs. I would highly recommend Kathy to help you either sell or find your forever home! dwnrog

Kathy is an excellent agent. She has been my agent for two purchases and one sale. She is incredibly knowledgeable about the local areas and about the real estate market. Kathy and I work very well together. She took the time to know what I wanted and work her hardest to make sure all the transitions went smoothly. She was always prepared and took the time to answer my questions. She is an excellent agent and I would highly recommend working with her! lmrinato69

Kathy was Great! She was very attentive and thorough. We were kept up to date on everything. She was always early to a showing or open house. Kathy was at every showing even when the prospective buyers were another realtors client. Kathy made us feel like we were her number one priority. We would recommend her to others. silvatwin37

Listed a house through Kathy. She was very professional and went out of her way to ensure everything went smoothly. I was out of the area and she made sure I was kept informed throughout the sale process. I would definitely recommend as a representative to handle any real estate transactions. user0796047

Kathy is a one of a kind agent that no matter what happens in the process of selling your home, she makes it happen and goes that extra mile. She was sometimes place in a precarious situation as often is the case of being the go between but she always presented herself as a professional and never appeared frustrated by any challenges that surfaced. She just did what she had to do to get the job done and in our best interest and would absolutely have her as our agent again and again and recommend her to anyone that is looking to purchase or sell a home! She’s the very best!! appleblossom919

I highly recommend Kathy she went above and beyond in selling our home. Very personable and professional. We knew we were in great hands from start to finish, which took all the worry out of selling. One of the best! user4153662

Kathy went above and beyond to make the sale process easy and painless. The best part about her service was when we faced challenges throughout the process, she took it upon herself to fully resolve every situation. This is the mark of true customer service. alexmasse22

Kathy was a terrific agent! She arranged all of our inspections, dealt very proficiently with the sellers, even facilitated introductions with neighbors and recommended companies that could help us with repairs and improvements once we bought the property. We live 2 hours from the property, and she made it a point to be present during the lengthy inspection, as well as there to open the door for other contractors that came to provide various estimates when we couldn't make it. She was always very easy to contact, returning our calls and emails promptly, which was especially helpful when there were deadlines and time was of the essence. Kathy represented us very well as our buyers' agents and was also highly effective in negotiating a fair price for the house. We were very satisfied and would recommend her to anyone looking for a friendly, knowledgeable realtor who will work tirelessly and effectively on behalf of her clients! ssteinle

If it wasn’t for Kathy we would not have the house we love. She was key in negotiating the accepted offer. Kathy also guided us through the process and was wonderful every step of the way. The house buying process went quickly and that was due to Kathy. debralabree59

We had such a great experience with Kathy! We are from NY and didn’t know a lot about the area. She was so wonderful with showing us different neighborhoods and telling us things about the area we may not know. Throughout the whole process she was so thorough in making sure everything was handled properly and even following up after we moved in and recommending people to do work at the house. I would 100% work with Kathy again and recommend her to anyone looking for a realtor. She was never pushy and I always felt she had our needs as a priority. Not to mention she’s just a really nice person and I enjoyed looking at houses with her! zuser20160929125926718

Kathy made the selling of our father's home seamless. She is knowledgeable in the requirements of both the state and town the home was in. Additionally, she was understanding of our personal situation which included selling a home in an estate that involved siblings. She was referred to us by family members who had helped sell and buy their next home. I am currently working with her to find my next home and will sell through her again. Update: Kathy helped me find and secure my new home! As with my selling experience, she was professional and knowledgeable and supportive of my quirks. Most important she was patient and tolerant of my, as I call it, 'using Zillow like a hypochondriac uses Web MD'. ;) Would confidently refer her to friends and family! wdwmom

Kathy was most helpful in this experience. It was the first time I had sold a home, and it was important that I could rely upon her expertise. She was recommended to me, and it worked out well. ljd111ms

Kathy was awesome - very knowledgeable and up on properties. She made the process easy for us to zero in on our new home! She definitely looked out for us and was great in representing us as a buyers agent. zuser20150322103317731

Kathy did a great job for me. She sought me out after my listing expired and I was impressed with her knocking on my door to inquire about relisting the property. I was also happy with the firm she worked for. I have recommended her and her firm to other friends that are selling the properties. garyrexrobinson

Kathy went above and beyond selling our home. We moved out of state and she handled a lot of details for us that we couldn't do. I highly recommend Kathy to every one. tfdcar28

Kathy was awesome. I was looking for a home through a very slow market, but Kathy kept looking and sending me information and remaining positive that I would find something I liked. Her responsiveness was outstanding, often getting back to me within a few hours or sooner. She also was a great help in negotiations and closing. Highly recommended. teamnowak3

Kathy helped us both sell our house and buy a new house. She worked hard showing our home and found buyers in only 10 days! Then she helped us find the home that had everything we were looking for and more! She went out of her way to work with our schedules, she was very knowledgeable on all things real estate, helped on both sides with negotiations, and was always available for us. She didn't mind driving around while looking for new homes any time that worked for us. She truly understood what we wanted to get for our house (and made it happen) and understood what we were looking to buy. Even when things were stressful (as is with any move), Kathy kept us calm and was incredibly patient with our requests. I highly recommend Kathy to anyone looking or thinking of moving! user10907262

From the moment we listed our home with Kathy we knew it was a perfect fit. Kathy took the time to understand our needs, explain the market in our area so there was full understanding on both parts what it was going to take to sell our home. Kathy was honest, always on time, and We never had to call her to ask her to do something. Kathy was always ahead of the game and willing to go the extra mile to get our house sold so we could move on to our next adventure. Her ability to find our new home was just the same. She never paused when we asked for a showing at an odd time due to our schedules. We sold and bought our new home w Kathy and would recommend her to anyone entering the Market. annetteclaire1997

House sold in 7 months while others in the area remained for sale. Kathy made suggestions throughout the process that aided in our eventual sale and we appreciated her total commitment and can-do attitude. robbiewife

Kathy Pupa ... Is a true professional .! Extremely patient and a real pleasure to work with . She made sure , we got our dream house . I couldn't reccommend or speak highly of her enough .!! jbale2013

We had a great experience with Kathy. She was always quick to respond and very helpful. If we wanted something, she would work to get us what we wanted. Kathy was enjoyable and positive to work with. abowak

Fantastic experience! Kathy is really great at this - she very patiently stood by my side through the entire process from taking me to countless homes to view and going back for second looks right down to the closing. She made the process painless and I was truly grateful to have her by my side. Highly, highly recommend her!! WendyHodge

I am so grateful that I had Kathy as my real estate agent. I was getting divorced and trying to find a new house which was extremely stressful. I couldn't have done this without her. She was right on top of showing me new homes when they went on the marked. She was very honest with me about whether or not a home was worth the asking price and assisted me on my bids. She led me through the whole process from home search to closing. She really took a huge load away from me and I trusted her with every aspect of home buying purchase. I would highly recommend Kathy Pupa. I know that if I am ever in the market to buy or sell a home I will contact Kathy. I felt comfortable with her, never felt any pressure from her. Honestly, she was a life saver. lmrinato69

People may think all real estate agents are the same-trust me that is NOT the case. We knew immediately we made the right choice when we signed with Kathy Pupa to sell our home. From day one we could tell she was a highly motivated and knowledgeable agent, who was up to date on the current market situation. She stands true to her word and follows through. She always kept us informed, and was always prompt in returning our phone calls. We've worked with other agents in the past who didn't follow through, so we were greatly impressed with Kathy's integrity. She priced our home accurately, and sold it quicker than we expected in this tumultuous market, without having to reduce the price. Kathy Pupa is an extremely professional and diligent agent. It is obvious to us that she loves her job, and that is a key element when you look for someone to assist you in selling or buying a home. We wouldn't hesitate for one second in recommending Kathy for anyone's real estate needs. liberty0109

We were fortunate to have Kathy Pupa assist us in the purchase of a home in Norwich, CT. Kathy was extremely professional and efficient as she helped us throughout the process. We would happily recommend Kathy to others seeking to sell or purchase a home. Rosemarie & Ralph Whiting, Norwich , CT. user897926